Your first workflow

In this guide, your first workflow is built for a real business: Vidya Coaching Centre wants to reply to every website enquiry within seconds. The full, step-by-step build with screenshots is Lesson 1 of the coaching course.

Animated explainerHow a workflow runs

1Something happens: a parent fills the enquiry form on Vidya Coaching's website at 9:40 pm. This is the trigger, the "when".

2Auto Appy receives the answers straight away: student name, phone and course (JEE).

3Step 1 runs: the enquiry is added as a new row in the "Enquiries 2026" Google Sheet.

4Step 2 runs: the parent gets a WhatsApp message inviting Rahul to a free demo class.

5Done in about two seconds, at 9:40 pm, while the centre is closed. Every enquiry, every time.

The short version

1. Agents → New agent → Welcome new leads, keep Routine, name it, and open the editor.
2. Add your first step → Webhook (Auto Appy) → Global Trigger. Copy Your Webhook URL into your form.
3. Start Capturing Sample Data and submit the form once.
4. + → Google Sheets → Insert a row. Connect Google and map the form’s fields into the columns.
5. + → Auto Appy WhatsApp → Send approved template. Map the phone number and the template’s variables.
6. Test each step, then check it’s Live and watch the next real enquiry in History.

Lesson 1: Reply to every enquiry in secondsThe full build, with a slide walkthrough and an exercise.

Meet the two businessesVidya Coaching and Skyline Realty, and the twelve lessons.